Account Coordinator (Ftl)

Key Responsibilities:

- Monitor customer quote requests, promptly creating and sending quotes to customers.
- Negotiate with suppliers to secure competitive rates for quotes, ensuring cost-effectiveness.
- Follow up and negotiate on quotes sent to customers to secure sales, demonstrating persuasive communication skills.
- Understand customer needs to design the best logistics offering for them, tailoring solutions to meet specific requirements.
- Build and maintain strong relationships with customers to allow the account to grow, fostering loyalty and repeat business.
- Analyze our service performance and align all internal resources to guarantee the quality of service, continuously improving efficiency and effectiveness.

**Requirements**:

- Bachelor's degree in industrial engineering or an equivalent field.
- Minimum of 2 years' experience in customer service or a related field.

Key Competencies:

- Strong teamwork and prompt communication skills are essential.
- Excellent written and verbal communication skills in English and Spanish.
- Ability to thrive in a fast-paced environment, with strong organizational and prioritization skills.

Tipo de puesto: Tiempo completo

Sueldo: $17,000.00 - $20,000.00 al mes

Horario:

- Turno de 8 horas

Tipos de compensaciones:

- Bono de productividad

Escolaridad:

- Licenciatura trunca o en curso (Deseable)

Experiência:

- Ventas B2B: 2 años (Obligatorio)
- TMS: 1 año (Deseable)
- Customer Service: 2 años (Obligatorio)

Idioma:

- Inglés 100% (Obligatorio)

Lugar de trabajo: Empleo presencial