**Part-Time - 5 hours a day, Monday-Friday**Salary - $12,000-$14,000 MXN per month****Benefits**:- Unlimited PTO- 11 Paid Holidays- Annual Week off For the Holidays**Essential Functions & Responsibilities**:- Payment Information Management: Efficiently handle customer payment details, ensuring accuracy and confidentiality.- Complaint Resolution: Address and manage customer complaints and queries about payment issues, demonstrating empathy and problem-solving skills.- Record Keeping: Maintain organized records of customer interactions and payment updates.- Collaboration: Work closely with the finance team to align customer payment information with accounting records.**Skills & Background**:- Goal-oriented with a strong drive to achieve specific financial outcomes.- Highly organized, capable of managing multiple tasks and prioritizing effectively.- Excellent command of English in speaking, writing, and reading.- Curious and eager to learn, especially in financial and customer service aspects.- Enjoys interacting with people and possesses strong communication skills.- Ready and able to handle customer complaints and provide solutions.- A passion for finance and customer service.- Empathetic and patient listener.- Strong problem-solving abilities.- Ability to work under pressure and adapt to changing scenarios.DearDoc, Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business needs.