Advanced Field Service Engr

Detalles de la oferta

**Join a team recognized for leadership, innovation and diversity**:Drive the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will drive revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.**Key Responsibilities**:- Provide on-site field service support by deploying to customer aircraft locations to resolve complex technical issues.- Validate customer request- Educate customer and field technicians- Write documentation used by field technicians- Ensure Right and Fast Delivery**YOU MUST HAVE**:- 5 years aviation mechanical maintenance experience- Advanced English.- Bachelor's Degree in aerospace or technical field of study or equivalent experience- 1-3 years in customer facing experience**WE VALUE**:- Previous industry experience- Previous technical/installation experience- Airframe and Powerplant license or equivalency College or other institutions, vocational school- Avionics Systems familiarity a plus- Previous customer service experience- Good written and oral communication- Advanced Degree- Good presentation skills**Additional Information**:- ** JOB ID**:HRD188592- ** Category**:Customer Experience- ** Location**:Av. Santa Fe No 94,Torre "A" piso 1,Mexico City,CIUDAD DE MEXICO,01210,Mexico- Nonexempt


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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