.About usAt Udemy, we're on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we've helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.About youYou've got goals, and you're energetic when it comes to working toward them. You want to enter an environment that welcomes diverse experiences and broadens your own. With the right support from your team, you're not afraid to embrace your creativity and take risks that have the potential to move the business forward.About this roleWe're looking for an Affiliate Marketing Senior Associate to join our team. In this role you will support global affiliate accounts and would be responsible for the day-to-day operations, including payments, transaction verification, promotional offers for affiliates, and support requests. You would also work closely with cross-functional teams, including brand, finance, legal, etc., and support all initiatives for the team. This person is the key player behind the scenes that ensures our affiliate program is running smoothly and continues to be successful.As you evolve in your role, you will become the subject matter expert on all things affiliate and operations related in the marketing function. To be successful in this role, you must have the willingness to learn, iterate quickly, be creative, and be hands-on. You must love working and developing great relationships internally with cross-functional partners, be extremely responsive, great at building and following processes. You need to be passionate about data and have a keen interest in digging into numbers to find answers. If you have a passion for learning and education and want to join a leading global organization in the education space and make a difference, we invite you to apply now.What you'll be doingManage Affiliate Promotions calendar, including all offers, brand assets, and bi-monthly communications to the entire affiliate program.Serve as a point of escalation for Affiliate support tickets originating from Zendesk, including affiliate applications, transaction verification, and program compliance.Train our frontline support team to deliver great affiliate support and scale the program.Track, confirm, and process all payments to Affiliates and Networks, working internally with the Udemy Accounts Payable Team.Act as an Admin on the Affiliate Network within the Udemy Affiliate Program.Build relationships with long-tail affiliate partners - including identifying potential partners, reaching out, and introducing them to Udemy.What you'll have4 years of experience working in affiliate marketing including working within Affiliate Networks like Rakuten and AWIN.Bilingual: English & Spanish speaker / writer