On-Site Position - Applicants must reside in Tijuana, Rosarito, or Tecate.(Please note: the job offer will only be extended upon successful completion of the interview process at our offices. We do not cover relocation expenses.)-Confie in Tijuana is Hiring Appointment Setters!We are a leading national insurance distributor with over 700 locations across the US. At our Tijuana corporate office, we have more than 1,500 dedicated associates who provide top-tier customer service and support for our various insurance brands.- Position Overview:The Wellness Call Center Representative/Appointment Setter is responsible for handling high-volume inbound and outbound patient calls as part of our Annual Wellness Program. In this role, you will be the key point of contact, scheduling tele-video and in-home clinician visits while effectively explaining the benefits of the program.- Requirements:Minimum of 1 year of call center experienceFluent in both English and Spanish (B2)Experience with customer service software, CRMs, and Microsoft Office (Excel, Word, Outlook)Valid Mexican identification and documentsWork Schedule: Monday to Friday, 8 AM to 5:40 PM- Benefits:- Legal Benefits:Year-end bonus (Aguinaldo)Profit sharing (Utilidades)Paid vacationVacation premiumBereavement fundPaternity leaveMarriage leaveWeekly payroll via electronic deposit with Banco Santander- Additional Perks:Paid training (with bonuses)Productivity bonusesReferral bonusesExtra paid days offPrivate medical insurance (for you and your family)Federal Housing Credit Program (INFONAVIT/FONACOT)Health services (IMSS)Savings fund & voluntary savings planRewards and recognition programCareer growth opportunitiesEmployee discounts on tuition with local universitiesDiscounts with local businessesConvenient location accessible via public transportationWork Location: On-siteEducation Level: Basic educationPrimary Activity: Customer service- Note:- How to Apply: