Important:
Join the Coolest Call Center in Tijuana! Bilingual Customer Service Agent - Confie Tijuana
- About Us:
Confie is a leader in the service industry, and we are looking for bilingual agents to join our Call Center in Tijuana. If you have exceptional skills in English and Spanish and are passionate about providing top-notch service, we want to hear from you!
- Responsibilities:
Handle inbound and outbound customer calls in both English and Spanish.
Provide effective and courteous assistance, addressing customer inquiries and issues.
Accurately record and update customer information in the system.
Identify opportunities to enhance the customer experience and relay feedback to relevant departments.
- Requirements:
Fluency in English and Spanish (both spoken and written).
Previous experience in customer service, preferably in a call center environment.
Excellent communication skills with the ability to handle challenging situations calmly and professionally.
Ability to work in a dynamic environment and meet performance goals.
**Benefits**:
Competitive salary with professional growth opportunities.
Comprehensive training and ongoing development.
Collaborative and team-oriented work environment.
Superior benefits compared to the legal requirements.
Weekly pay and productivity bonuses.
Rewards and recognition program.
Career advancement opportunities within the company.
Employee discounts on tuition with local universities.
Discounts with participating local businesses.
Paid training (including bonus).
Excellent location accessible via public transportation.
Legal benefits
Paid vacations and vacation premium.
Savings fund and voluntary savings plan.
Health services institution (IMSS).
Federal Housing Credit Program (INFONAVIT/FONACOT).
- Desired Education Level:
Basic education (Not a requirement!)
- Desired Experience Level:
Any customer service experience is valid; experience in a call center is a plus!
- Department Function:
Customer Service
- Job Type:
Full-time (9 hours a day with 1 hour for lunch and 2 days off per week)
Don't miss out on the opportunity to be part of a growing team and make a difference in customer experience!
Note:
- For a quicker response, send me a message via WhatsApp at +52 663-203-2242 (Just mention where you saw this job posting). If you haven't been contacted within 5 minutes, send me a message!