Analista De Implementación Sr Bpo Amex

Drives timely and accurate production/processing of complex documents/information (includes report preparation).Maintains a solid understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen new and established relationshipsBuilds and maintains strong working relationships with internal and external stakeholders and serves as point of contact regarding any potential problems.Adheres to Company policies and performance standards and recommend improvements.Contributes to the achievement of Operations team Service Level Agreements (SLA), Key Performance Indicators (KPI) and business objectives