The General Services Operations Analyst 2 is an intermediate-level professional responsible for providing support to corporate services functions to ensure operational productivity and efficiency, in coordination with the Corporate Services function. The overall objective is to utilize specialty knowledge to evaluate processes and identify gaps, to make recommendations and provide customized solutions.Responsibilities:Provide support for various service functions including dining, culinary preparation, facility maintenance or building services.Utilize in-depth knowledge, skills and abilities required to resolve issues referred by subordinate staff, escalate as needed.Monitor, assess, analyze and/or evaluate processes and data.Provide guidance or on-the-job training to new team members.Prioritize workload to manage tasks for various functions in an effective and efficient manner; ensure effective communication with various contacts.Apply professional judgment to recommend changes to requirements relevant to specific unit of work.Develop working knowledge of industry practices and standards.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:0-2 years of relevant experience.Business acumen preferred.Ability to adapt in a fast-paced environment.Basic proficiency in Microsoft Office Suite.Education:Bachelor's degree.Requisitos:Licenciatura terminada / título deseable.2 años de experiencia en puesto similar, de análisis, doc officer.Facilidad para realizar tareas simultaneas al mismo tiempo / multitask.Inglés básico intermedio.Office básico intermedio.Organizado.Habilidades de comunicación.Adaptable a los cambios.Job Family Group: Corporate ServicesJob Family: General ServicesTime Type: Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the EEO is the Law poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting.#J-18808-Ljbffr