**Calling all innovators - find your future at Fiserv.**We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.**Job Title**Analista de procesos**Objetivo**:Gestionar el seguimiento al plan de mejora y calidad de Operaciones****Actividades**:A) Conocimiento del Customer Journey del negociob) Definición de alcance, entregables, responsables del plan de mejora y calidadc) Gestión y seguimiento de avances y entregablesd) Preparación de reportes de avance a dirección**Skills**:Administración de ProyectosAnálisis/reingeniería de procesosManejo de excel y project intermedioPensamiento estructurado / Capacidad de análisis y síntesis / Proactivo / Orientado a resultados / AutogestionadoInglés (70%)Thank you for considering employment with Fiserv. Please:- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).**What you should know about us**:Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to excellence and purposeful innovation.**Our commitment to Diversity and Inclusion**:**Warning about fake job posts**:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.