At CPKC, we are looking for talented people to join a team of dedicated railroaders who will embrace our values of accountability, diversity, and pride. We're passionate about serving our customers and the communities where we live and work, while supporting the values of precision scheduled railroading.
This role directly supports our operations support at Sanchez (NLD) border, where your leadership will drive process improvement, along with equality and inclusion to build a workplace where everyone feels valued and inspired.
If you are interested in learning more about our iconic company, and just a few of the initiatives we support, check out our website at www.cpkcr.com Position description: As the Border Operations Support Analyst, your primary temporal responsibility will manage all activities involved to every south bound railcar hold at Sanchez due have to be inspected and release by any MX PGA as ANAM, PROFEPA, SENASICA, SEDENA, etc.
Sanchez operations it´s 7/24.
Your role is pivotal in ensuring timely and accurate SB train reporting, processing of physical PGA´s inspections, car cleaning tasks, fumigations requested and handling of SB drags and follow up MX PGA holds data bases, while maintaining a keen focus on safety, service, productivity, and financial metrics.
You will lead and prioritize team efforts, mentor for excellence in execution and customer service and you are expected to collaborate with Train and Engine staff to resolve immediate operational challenges, and act as the primary point of escalation for any tactical issues on the MX PGA car inspections and release at Sanchez inspection tracks and areas.
What CP has to offer: · On-going leadership training (following consequence leadership model) · Dedicated team of railroaders to train and support you · Opportunities for learning, development and advancement within the company · Flexible and competitive benefits package Position accountabilities: · Lead the department by providing direction and guidance relative to establishing priorities and defining and managing SZOPS´s desk when be on duty.
· Fosters and promotes innovative solutions that drive hold MX PGA´s railcars time reduction and continuous improvement of processes on drags coming from NLD bridge to be spotted at Sanchez inspection tracks until railcars release.
· Liaise with Train and Engine (T&E) Trainmasters and Assistant Trainmasters, managing shift by shift issues to enable effective railcars movement; · Act as a point of escalation for all tactical issues on MX PGA´s hold railcars in Sanchez.
Position requirements: · University degree preferred, Graduate in foreign trade, customs, supply chains or similar; Bachelor of Business Administration.
Industrial and Systems Engineering and/or 2 years of relevant working experience in external trade positions. · Proficiency with Office productivity software (Word, Excel, PowerPoint, etc); Preferred Skills/Experience · Experience providing customer service in a similar work environment; · Excellent interpersonal and communication skills; · Excellent problem solving abilities; · Relevant railway working experience considered and asset; · Ability to multitask and to work under strict timelines and pressure; · Ability to manage conflict and conflicting stakeholder interests; EEO Statement We value a culturally diverse workforce and are proud to be an equal opportunity employer while providing reasonable accommodations for all employees.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex gender identity, sexual orientation, national origin, disability status, or any other legally protected basis, in accordance with applicable law.
The talent selection process for vacant positions at CPKC is governed by the principles established in its Labor Equality and Non-Discrimination Policy, and applies to all applicants internal and external alike.
In addition, clinical tests and background check are not part of the final decision-making process during selection.
Required Skills Required Experience
