Deadline:May 24Country:Mexico**Location**:TlajomulcoJob-ID:R0041118Job category:EngineeringSandvik Mining and Rock Solutions busca:**APPLICATION SPECIALIST - REMOTE**NEWTRAX DIVISIONTlajomulcoPASSIONATE TO WIN AND TO PROVIDE STRATEGIC SUPPORT?WE SEE THE FUTURE IN YOU**Key performance **areas**This position is responsible for delivering, coordinating, managing and supporting technical services deployments of Newtrax solutions. The Applications Specialist takes ownership and responsibility for project execution and client success on project tasks throughout the assigned region. This role specializes primarily in the deployment, ongoing services and support of software, system configurations and reports.**Responsibilities**:Perform 1st and 2nd -line problem analysis of client system onsite with a high degree of customer satisfaction.Perform software installations, system configurations independent; review installations performed by Level 1 staff.Provide training to installers and users.Manage, coordinate, and implement software upgrades, patches, and hotfixes on servers, workstations, and network hardware.Administrate and optimize customers' mobile telemetry data through BI analyst tools, and generate various reports to support and give clients data-driven insight and recommendations.Assess raw source data, writing equations and events to filter, convert and generate alarm state.Conduct site audits to review client-specific mining equipment and telecommunications systems, recommend and execute plans to improve system performance.Validate post-installation data acquisition and configurations.Assist junior members of the team with routine problem solving.Relay market intelligence to Newtrax R&D and Product Management teams and maintain an up-to-date understanding of technology development and roadmap.Follow the Safety First policy and ensure safety training certificates are kept currentBe an ambassador for Newtrax culture by ensuring the workplace maintains a positive, high-performance attitude.**Your**Profile**:Undergraduate Degree (electrical engineering, computer engineering, computer science)2 - 5 years of experience on onsite/field servicesExperience in mining or similar industry.**Position **will**be **located** in** Guadalajara, Jalisco.****Sandvik **es un empleador que ofrece igualdad de oportunidades. Todas las personas solicitantes calificadas recibirán consideración para el empleo sin importar el sexo, género, origen étnico o nacional, edad, estado civil, orientación sexual, discapacidad, condición social, religión, y opiniones**Sandvik **Mining** and Rock **Solutions** es un área de negocio dentro del Grupo Sandvik y líder mundial como proveedor de equipos y herramientas, servicio posventa y soluciones técnicas utilizadas para la excavación de roca y minerales en las industrias de la minería. La oferta incluye perforación, corte y trituración de roca, carga, transporte y manejo de materiales.**Deadline**: May 24**Job-ID**: R0041118