Applications Support Analyst

Applications Support Analyst
Empresa:

Capgemini


Detalles de la oferta

. RH: Karla Acosta Location: any state of Mexico Industry - Sector: Mals What you'll do? Respond to ALM tickets on reported system bugs and enhancements. Remediate the application based on ticket analysis and improve the end-user experience. Define the technical solution and liaise with the Senior Technical lead /Architecture team to meet business requirements, as well as the project plan, a robust testing process, and schedule to deliver the solution. Troubleshoot and manage integrations with other applications. Monitor and improve application performance and reduce time to market through automation, ensuring that end-users are being optimally serviced. Create training documentation as needed for features developed to be shared with end-users. Be responsible for the security of the application, including business continuity and disaster recovery plans. Manage and deliver the execution of application upgrades and sustain applications. Maintain the systems' technology stack. Operate within the Security operations standards and guidelines. Ensure that knowledge management and application documentation are updated systematically and periodically, including functional workflows and new enhancements. Participate in daily meetings with technical teams and business stakeholders. What you'll bring: Java SQL Strong knowledge in JavaScript and React. Strong communication/writing skills are required. Azure development Ops experience is a plus. .NET is a plus. Soft skills: Work under pressure, quality at work, results-oriented. What can YOU expect in a career with Capgemini? Working in a team environment, consultants will focus on the analysis, design, and development of technology-based solutions for Capgemini's clients. You will work alongside technical, functional, and industry specialists to assist with the development, implementation, and integration of innovative system solutions. You will contribute to client satisfaction by providing timely and responsive value-added services and work products. Capgemini offers a competitive compensation and benefits package. Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey, and Aguascalientes. Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model. You will love this job because Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and onboarding program. Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: honesty, boldness, trust, freedom, team spirit, modesty, and fun. Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically


Fuente: Jobtome_Ppc

Requisitos

Applications Support Analyst
Empresa:

Capgemini


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