Appointment Setter

Join our team as an Appointment Setter!

This department focuses on making appointments with the law firm in order to begin a legal process. The team also attends consultations with potential new clients.

**Main responsibilities**
- Greet and assist customers over the phone to determine their questions, needs and reasons for their patronage.
- Provide information about the firm services.
- Answer customer questions and inquiries using well-informed and specific responses to increase consumer trust and satisfaction.
- Offer solutions to customer needs or wants to maintain customer satisfaction.
- Use sales techniques to persuade customer to acquire firm services.
- Build secure and lasting relationships with customers by providing consistent and thoughtful customer service based on diverse backgrounds, values and interests.
- Effectively deal with customer complaints to maintain customer satisfaction.

Pay: From $15,000.00 per month

Work Location: In person