.At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people's lives.Job SummaryWill also troubleshoot complex issues related to O365, will manage of the solution from life-cycle to research new functionalities and identify use-cases where the technology can improve business processes.Here is a glimpse of what you'll do:Monitor Evolution of Collaboration Solutions.- Will be responsible to design the solutions considering the business requirements, integrations, licensing, governance, documentation and training to support teams.- Plan the deployment and rollout to end users.- Monitor solution evolution with new features and functionalities added and deployment to end-users.- Research new trends in the market, run POC, tests and evaluations.- Monitor lifecycle of solutions considering EOL, upgrade and migration plans.- Keep main stakeholders informed on environment health.- Define standards.Governance of Technology Administration.- Manage license usage and define metrics and adoption.- Define and maintain governance, admin permission.- Optimize processes with automations.Support Business Processes with Collaboration Technologies.- Discuss and understand business requirements to implement solution into business processes.- Discuss and provide solution of migrations and integrations during M&A activities.- Keep main stakeholders informed on environment health.Provide third level support for Collaboration Technologies- Escalation for Executive support and Operations, troubleshoot and quickly provide workaround on issues until permanent solution is defined.- Escalation with suppliers.- Documentation.- Hand-over trainings.- Knowledge transfer to operations.- Help guide, mentor and train junior staff to support their developmentHere is the experience that we are looking for:- Cloud solution design experience in Office 365, particularly Exchange Online.- Experience with PowerShell scripting and Exchange migrations is also essential.- Strong analytical and problem-solving skills and excellent communication and teamwork abilities.- Keeping up-to-date with the latest technologies and trends in the field is also necessary to stay competitive as an O365 Exchange Architect.- Strong understanding of Active Directory deployment and configuration of Forests and Domains.- Ability to analyze and interpret data captures and trace logs to resolve configuration issues of any service part of Office 365 suite