Back Office Delivery Operations Manager

Detalles de la oferta

.**About Stori**Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.Stori is one of the top-funded startups in the region with US$250 million raised to date. We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico's Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok.Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia. The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team.We welcome diversity of background, experience and thinking. Storians are passionate about our mission and take pride in the products we build. Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth.**The **Role****You will**- Ensure the team execution to accomplish the business goals- Maintain and improve relationships with suppliers, reaching negotiations to improve area indicators- Measure drivers' performance, discipline and customer experience service- Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in day-to-day operations**Requirements**:**Experience**:- Bachelor Degree in Logistics or related to the field- Experienced in the last mile industry at least 3 years or in the delivery area as the main Operations owner.- Demonstrated people managing for at least 2 year.- Demonstrated experience to effectively manage workload and meet deadlines.- Experience working with suppliers such as DHL, Estafeta, 99 minutos, Fedex, Redpack or others- Required experience working with vendors invoices, invoice tools, purchase orders, or any other topic related to the invoicing processes**Skills and attitudes**:- Demonstrated strong analytical skills with strong attention to detail- Full understanding of the KPIs and OKRs within an Operations Teams- Very oriented to problem-solving within the Team assigned, supporting areas or any external vendors- English and Spanish speaker: business conversation


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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