.The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.**Responsibilities**:- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research- Conduct basic analysis and research as well as workflow management- Support an expansive array of products and services- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed**Qualifications**:- 1-3 years of relevant experience- Experience working in a business office or operational environment- Proficient computer and math skills with a focus on complex databases and spreadsheets- Demonstrates technical and administrative expertise- Consistently demonstrates attention to detail- Demonstrated knowledge of activities, policies, and procedures of a basic work area**Education**:- High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**PARA LA POSICIÓN REQUERIMOS**:- BACHILLERATO concluido, licenciatura trunca o experiência equivalente.- Experiência como Aux. Administrativo, contable o a fin- ** Experiência en Aclaraciones**:- ** Conocimiento y experiência en análisis**:- Habilidades de aprendizaje- Atento al detalle- Autodirigido (Iniciativa)- Buen administrador de su tiempo- Hábil en análisis de datos- Manejo de documentos**EL OBJETIVO DE LA POSICIÓN ES**:- Identificar, analizar y resolver problemas clave del área.- ** Evaluar adecuadamente el riesgo** cuando se toman decisiones para la resolución de aclaraciones en cumplimiento a las leyes, las reglas y los reglamentos vigentes acatando la política.- ** Recepción de folios de aclaración para su gestión, procede o no procede.**:- Participar activamente en proyectos, pruebas de fines de semana y apoyar en cargas de trabajo cuando se requiera con alta disponibilidad de horario.- Fomentar e impulsar un ambiente de trabajo positivo, de respeto e inclusión.- Participar en actividades de integración del área y Dirección de Aclaraciones- Realizar análisis e investigación básica y ocuparse de la gestión del flujo de trabajo asignado.LA MODALIDAD Y EL HORARIO DE LA POSICIÓN ES:- AV. REVOLUCIÓN NO