The Field Sales Team Lead is an entry level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist the team in meeting sales targets.
Responsibilities:
- Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members.
- Service existing accounts and establish new accounts at designated locations or assigned geographical coverage area in order to increase revenue for the bank.
- Proactively approach Citi clients to establish real needs,
understand the client and their requirements, and interest them in Citi's products.
- Provide advice and product information to Citi clients as appropriate, outlining features and benefits.
- Identify cross-selling opportunities to sell other products.
- Achieve or exceed decided sales targets.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Previous relevant experience preferred.
- Experience in financial sales, customer service and management required.
- Proficient computer skills.
- Proactive leadership and motivational skills.
- Consistently demonstrates clear and concise written and verbal communication.
- Creative problem solving and decision-making skills.
Education:
- Bachelor's degree/University degree or equivalent experience.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Funciones:
Ser líder de un equipo de alto desempeño, cuyo principal objetivo es que su equipo genere experiencias extraordinarias positivas, a través de la colocación de productos y servicios, en apegado a políticas y procesos, tanto de la institución como del socio comercial a fin de lograr los objetivos diarios.
Principales tareas:
- Responsable de reclutar el perfil para los puntos de venta asignados.
- Capacitar al equipo en cuanto a productos, plataformas, control, políticas y prevención.
- Seguimiento a indicadores.
- Relación con los socios comerciales.
- Visita a los puntos de venta.
- Coordinar apertura y cierre de puntos de ventas.
- Manejar un equipo de entre 12 y 16 ejecutivos aproximadamente.
- Manejar 6 a 7 puntos de venta aproximadamente.
Requisitos:
- Licenciatura concluida.
- 2 o más años de experiencia en ventas, atención y servicio a clientes.
- Disponibilidad para moverse a los diferentes puntos de venta 80% del tiempo.
- Disponibilidad para laborar fines de semana y descansar entre semana.
Job Family Group: Consumer Sales
Job Family: Field Sales
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi")
invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting.
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