Bilingual Customer Service Agent

**Insurance Agent****General Requirements**- Intermediate/Advanced English level (C1 and above)- Full Availability- 18+ years and above- Ability to work on site- Communication skills- Previous call center and/or debt collection experience (desired)- Exceptional recordkeeping and interpersonal skills**Skills Required**:- MS Office and database software skills (MS Teams, Excel and Word are a must)- Empathy and willingness to help- Speaking and listening skills- Ability to multi- task, set priorities and manage time effectively**What Makes Agents Successful?**- Highly conversational/fluid English (B2 and above)- An elevated customer service level- Must show a confident and brave personality to approach and work with disagreeable debtors- Must avoid call avoidance at all costsTipo de puesto: Tiempo completoSalario: $11,600.00 - $15,000.00 al mesHorario:- Incluye fines de semana- Turno de 8 horasPrestaciones:- Aumentos salariales- Ayuda o servicio de transporteTipos de compensaciones:- Bono mensualIdioma:- Inglés (Obligatorio)Lugar de trabajo: In person