Bilingual Customer Service Representative

**Skills Required**:Good communication in the applicable language/s (English & Spanish)- Spoken skills & written skills_- Willing to work 24x7- Customer service skills- Technical proficiency in MS office products required (Excel, Word, etc.)- Prefer to have experience using Yardi Voyager or similar property management program.**Roles & responsibilities**- Diffuse and calm residents that may have isolated incidents that need immediate attention to provide the highest quality of customer service.- Process renewals when received. Enter all relevant data into Yardi; record any concession amounts if applicable due to a renewal promotion, record daily log for tracking of Tenant Ledger Adjustments ("TLAs") as they pertain to rent adjustments, credits, and concessions- Incident logging and directing to respective teamsTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: A partir de $14,000.00 al mesBeneficios:- Seguro de gastos médicos mayores- Seguro dental- Vacaciones superiores a las de ley- Vales de despensaHorario:- RotativoConsideraciones ante el COVID-19:Usar mascarilla en las oficinasIdioma:- Inglés (Obligatorio)Trabajar desde casa:- Temporalmente debido al COVID-19