Bilingual Tech Support / Chat

Are you done with the back to back calls? If you have experience in call center, you may join our team to provide technical assistance through chat to clients in the United States.If you are clear via chat, you won't need to perform any call!Provide solutions for issues related to low internet speed and cable T. V. issues for the #1 Internet provider in the USA.**OFFER**Payment according to worked hours. (RPH MXN$83)14K monthly average with 2 days off a weekAll law benefits from the first day.100% paid training from day one.Training 2pm to 11pmPrivate insurances (life, medical, dental & visual ) All of them once you reach the 90 days in the company.Bonus for referring friendsGreat work environment!Immediate hiringGrowth opportunity********Requirements**:Basic tech support knowledge: Difference between modem and router, basic troubleshooting for low internet speed, troubleshooting for cable TV encoders or cable boxes, bandwidth domain, how to locate the IP address of a computer, among others.- It is essential that you have at least 1 year of experience in a bilingual call center (preferably in tech support).- High School diploma or equivalent (bachillerato).- Schedule availability between Monday-Sunday from 1pm to 10pm- Availability to work on-site (Azcapotzalco, CDMX)- Customer service skills (how to be emphatic, how to deal with upset customers, express clearly)