Billingual Customer Service Representative

Overview:Wipro FKH Multinational Corporation that provides information technology, consulting, and business process services, is seeking:Customer Service RepresentativeWe offer:Benefits above the lawOne thousand pesos Food vouchers per monthLife InsuranceMedical Insurance, Dental Insurance, Visual Insurance30 days Christmas bonusPermanent full time job40 hours a week, 5 days of work, 2 days offActivities:- Address customer issues and resolve them in a timely and efficient manner. Reps interact with customers by phone and ensure that all valid customer concerns are being dealt with immediately.Workplace:- San Pedro Tlaquepaque, Jalisco (Temporarily Home Office)If interested please attach your Resume in English.**Job Description**:High School finishedAdvanced English (Interview and English test will be conducted)1 Year of Experience as Customer Service (Call Center)Basic computer skillsFull time availability to rotate schedules and days off (No restrictions)Roles & Responsibilities:**Role Purpose**- The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs._