Kwan Technology is looking for a Business Analyst who will report to our client Senior Director of Enterprise Analytics to provide dashboarding and meaningful insights to product and GTM leaders and the Executive Leadership Team as a whole. We are seeking a skilled analyst who thrives on digging deep into data to uncover valuable insights. Our team is looking for a world-class problem solver who has a passion for data and a relentless focus on execution and delivery. You'll use these insights to recommend appropriate metrics for measuring performance, inform our product development decisions, and identify opportunities to increase engagement.
**In this role you will**:
- Translate business questions into easily consumable analyses and visualizations via Tableau
- Identify key metrics and build exec-facing dashboards to track the progress of the business and its highest-priority initiatives
- Recommend customer segmentation and targeting for both marketing campaigns and sales team prioritization based on product consumption and entitlements
- Outline an accessible and reportable data structure across all product technologies so that the Enterprise Analytics team can quickly and easily develop insights from otherwise unstructured data
- Build appropriate metrics for measuring performance, inform our product development decisions, and identify opportunities to increase engagement
- Identify key business levers, establish cause & effect, perform analyses, and communicate key findings to various stakeholders to facilitate data-driven decision-making
- Lead and participate in special projects/initiatives: innovate and implement large-scale quality improvements to processes and/or systems by conducting data analysis and making recommendations, troubleshooting technical issues, and refining processes around product and GTM plays
**Requirements**:
- You will be most successful with a healthy combination of both technical skills and business acumen
- Experience with any or multiple of the following: Python, Tableau, Jupyter Notebooks, SQL
- Excellent understanding of computer science or statistics fundamentals, data structures, and algorithms
- Are flexible and can adapt quickly when priorities change
- Are an incredibly organized master multitasker and know how to set goals, prioritize, and maintain focus when it comes to deadlines
- Have experienced the transformation from premise to cloud-based product selling and worked in both low volume high-value go-to-market environments and high-volume frictionless go-to-market environments
- Have fantastic interpersonal skills, are a great listener, and are willing to go the extra mile to ensure your internal customers' success
- Have an excellent technical understanding and can pick up new tools quickly
- Possess BS/BA or equivalent knowledge and experience
