Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, innovation, integrity and impact.
Position Summary: The Business Solutions Representative Representative is responsible for developing and servicing a portfolio of clients (Agents) through telephone visits, generating a commercial relationship, which allows negotiations to increase shipping volume and profitability for Viamericas.
\n Duties and ResponsabilitiesExcellent service and provide solutions to incoming and outgoing callsCarry out and document telephone visits to the entire assigned territoryPrice monitoringFollow up on inactive agenciesCreation of business plansProspecting for new businessesCompetition reportProvide service and support to field staffComplete installation of new agenciesDevelop new agentsMaintain and increase the volume of transactions from the assigned territoryMaintain and increase the profitability of transactions from the assigned territoryMaintain and increase the portfolio of assigned agenciesFollow up and solve the situations reported by agents and field staffAbsolute disponibilityTeamwork QualificationsUnderstanding of the sales cycle, with the ability to close dealsAbility to prospect, close, follow up, ability to negotiate Exceptional verbal and written communication skills with a high level of confidence Creative thinker and must have the ability to solve critical problemsAbility to multitask and manage business conflictsAbility to analyze the market and target potential customersStrong internet research skillsExcellent presentation skills, verbal and written communication skills, and interpersonal skillsVery organized and attentive to details. Disciplined and dedicatedTracking and multitasking capabilitiesAbility to handle a fast paced environment and challenging workloadHighly motivated with a strong desire for successBased on experience and judgment to plan and achieve goalsDesire to be successful, competitive, optimistic, persuasive, uprightExcellent attitudeService skills and proactive solutionsMust be an expert in handling CRM software and other common computer programs such as Power Point, MS Word, Outlook and Ms ExcelGoal oriented and believe in teamworkMust be adaptable, professional, courteous and motivated, and must function well individually or as a member of a team Working ConditionsGeneral office working conditions, time availability is required, frequent travel (foreign and domestic) is required. If the job requires a person to work in special working conditions this should be stated in the job description. Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, working outdoors, working with challenging clients, and so forth. Information Security ResponsibilitiesRead, acknowledge and comply with Viamericas Staff Information Security Policy via the Information Security training portal. This should be done within 30 days of hire and repeated annually.Attend periodic Information Security training provided by Viamericas'.Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded and opened a suspicious file, etc.
\nCome work for industry leaders! We are the fastest growing company in the industry, with best in class products. We offer an environment of growth and learning that will help you to grow your potential and develop as a professional.