Call Center Agent

Full Job DescriptionWE ARE HIRING CALL CENTER AGENTSYou will be answering outbound calls to customers who want to place orders, respond to inquiries.Responsibilities and Duties:Answering outbound calls Deliver prepared sales scripts to persuade potential customers to purchase a product Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research required information using available resources Route calls to appropriate resources Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Upsell products and services Other duties as assignedQualifications andskills:Fluent English speaking - years of Importante empresa in a call center environment Knowledge of customer service practices and principles Excellent data entry and typing skills Superior listening, verbal, and written communication skills Ability to handle the stressful situation appropriately Should have their own computer and noise-canceling headphoneENERGY CAMPAIGN--Salary--:/hrDays of Operation:Days a week up to hours a week.-Job Types--:Full-time, PermanentEducation:Bachelor's (preferred)Importante empresa:Call Center Representative:Year (preferred)Language:English and Spanish (preferred)Pay:$. per hourAbility to commute/relocate:Coacalco, Méx.:Reliably commute or planning to relocate before starting work (preferred)