(Cen) Lead To Quote And Crm Sr Consultant

Detalles de la oferta

Head of the Lead to Quote (L2Q) and CRM digital solutions.**Main Responsibilities**:- Conceptualize, define, and lead the development of digital solutions related to the "Lead to quote" processes and CRM Solutions.- Assure the Digital Solutions lifecycle: Conceptualization, budget, business case, technologies evaluation (RFI, RFP), processes & functionalities definitions, development, deployment support, transfer solution to support, adoption tracking, success KPIs.**Position Challenges**:- Assure having a global model (processes & functionalities)- Define and negotiate a global roadmap and timelines with aggressive enablement and deployment goals.- Stay up to date on best practices, technologies, and innovation to include in CEMEX Evolution roadmap.- Negotiate with Commercial Development Areas, Product Management and Operations to assure a consistent model and synergies.- Lead a multi-disciplinary team of +15 people assuring on time deliverables with high quality.- Optimize team capacity to enable more functionalities with less resources.**Qualifications**:- English: 100%- Bachelor's in science preferably in: Information Technology or engineering degrees.- Ideal: Master's degree.- +10 years of experience leading digital solutions teams- Experience leading multi-disciplinary teams of +15 people- +10 years of Commercial solutions experience: CRM, Sales & Distribution, pricing & quoting, omnichannel, eCommerce, Customer Data Platforms, Contact Centers as a Service, reporting & analytics.- +5 years of "business processes" experience.- +3 years of experience in Microsoft solutions: Dynamics CRM, Power Apps, Power Bi.- Management, negotiation, presentation, and public speaking experience/skills. Self-motivated.**Internal/External Relations**:INTERNAL:- Business (Operations): Sales Reps, Service Centers.- Business development areas- Process & IT Areas- Levels: Advisors, Managers, Directors & VPsEXTERNAL:- 3rd party vendors- Consultants**CEMEX Diversity and Inclusion Statement**:At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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