.**U.S. Citizenship Required****Why join our team?**With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job - it's a calling, and we believe in doing what you love and loving what you do.Don't just take our word for it. An independent external survey found that:- 97% of employees enjoy their work- 90% are satisfied with their pay and benefits- 95% would recommend working here to friends and family- 95% would recommend our USO services to a friend.The Center Manager is responsible for the day-to-day operation and activities of one or more USO Centers.**Principal Duties and Responsibilities (*Essential Duties)**- Manage day-to-day center operational procedures, ensuring a cost-effective, safe, welcoming, clean and well-maintained environment.*- In coordination with local Advisory Council as applicable, provide active leadership in program design and direction as well as procurement and growth of financial and other in-kind resources necessary for center operations and programs/activities.*- Actively manage full-cycle human capital activities including recruitment, supervision, training & development and recognition for staff and/or volunteer workforce. Ensure delivery of excellent customer service.*- Develop, improve and maintain working relationships with US Military and local business community leadership. Conduct periodic reviews of service member and family needs and recommend/implement program/service changes as appropriate.*- Oversee planning, delivery and quality of programs, services, equipment and events within budgeted limits. Identify and implement improvements that achieve USO Standards of Excellence.*- As directed by regional leadership, perform and monitor financial activities, including but not limited to creation and execution of operating budget, sales and/or other income, banking transactions.- Prepare, review and present reports, including but not limited to financial, operational and statistical reports. Create and/or maintain records required for local procedures and activities.- Lead, manage and mentor Duty Manager and/or Programs Coordinator staff and volunteers. Perform assigned duties in the absence of Area Director.*- Other duties as assigned.**Job Specifications**- Bachelor's Degree in Business Administration or related field.- 5+ years progressively responsible work experience in a business operations role, including 1+ years in a supervisory capacity. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.- Fluency in English