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**JOB SUMMARY**
As part of the Procurement Supplier Services team, the Supplier Integration Specialist is responsible for the full end-to-end integrated enablement of a supplier to the SAP Business Network.
Suppliers have multiple options to transact with their buyers on the SAP Business Network. Integration, or electronic system-to-system transactions (via cXML, EDI, PIDX, etc.), is one method. The Supplier Integration Specialist's primary function is to manage multiple supplier Integration projects which might include facilitating the supplier's onboarding and CIF or Punchout catalog enablement in addition to the supplier's ERP integration.
The Supplier Integration Specialist will focus on partnering with cross-functional SAP Ariba supplier enablement teams, follow global and regionally defined processes, and use project management skills to proactively manage the projects until the buyer and suppliers are successfully ready for Production transactions.
Key tasks include dealing with both Customers and Suppliers of the SAP Business Network and to integrate the ERP's of Suppliers with the SAP Business Network based on the customers' requirements, troubleshooting technical errors and working closely with Ariba clients over the phone. In addition, from a project management perspective, working with both Customers and Suppliers of the SAP Business Network to drive the integration goals within given constraints and timelines.
This role requires a good understanding of business, project management and technical areas, and while this is not a programming, development role, or a project manager role, a sound understanding along with previous experience/knowledge in EDI and/or cXML eCommerce integration is a plus. The SIS has the ability to analyze buyer requirements against supplier capabilities and provide consultation to all project parties as it relates to SAP Ariba supplier integration best practices.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
**Customer Focus**
Assists all assigned suppliers in the completion of their enablement tasks, from the initial outreach phase, through integration testing, and until the supplier is ready to transact with the buyer on the SAP Business Network.
Prioritizes strategic suppliers and strategic accounts based on record information in the system.
**Sales**
Assists all assigned suppliers in understanding key value add for their specific industry and internal business objectives. Comprehend the art of selling value and adjusting language and approach for your audience. Discuss the integration options that best meet the needs of the suppliers.
**SAP Ariba Solution Expertise**
Knows SAP Business Network and Supplier Enablement Automation features, understands the value of e-commerce and SAP Business Network, and assists in the supplier education process with customer-specific training guides
Understands integration and cXML and EDI basics.
**Accountability**
Manages projects define deliverables, and provides definitive advice and interpretation of situations
Ensures business-critical & innovative results
Manages escalation appropriately
Builds strategic partnerships with key decision-makers in customer & partner organization
Can make functional decisions and recommendations of a broad nature
Responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, the strategic business goal of the function, and financial objectives
Responsible for defining and delivering integration projects to meet agreed-upon target Go Live dates
Assist in resolving technical issues related to CIF and Punchout catalogs, the transmission of all electronic formats supported by SAP Ariba Supplier Integration (cXML, EDI, PIDX etc), including PDF and CSV documents on the SAP Business Network, as well as issues related to syntax, structure, and validation against business rules.
Educate clients (buyers and suppliers) on integration functionality and deployment processes.
**Complexity**
Manage multiple large, complex projects and organize workload based on various stages and complexity.
Ability to understand the SAP Ariba product portfolio and how they affect seller integration projects.
Consult with strategic suppliers on SAP Ariba integration strategy and integration best practices.
contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)
works independently on topics while setting priorities and having sole responsibility
Provides regular project status and update
**Teamwork**
Works collaboratively with internal and external resources towards a common success.
Implements governance of projects by proactively escalating issues to immediate manager and project teams.
**POSITION QUALIFICATIONS**
Bachelor's Degree or equivalent experience required
3+ years of relevant