Client Experience Excecutive

We are looking for a talented Client Experience Excecutive!**Job Objective**:To function as an intermediary and main point of contact with our clients to reach and improve processes in coordination with the operational and administrative team.**Requirements**:- Education: Bachelor's degree in administrative or human areas- English level: C1- Intermediate Computer skills and MS Office- 1 year as an Operations Manager- 1.5 years as Client Care (preferred)- Market and Industry Knowledge- Communication and negotiation skills- Management of work teams- Business relationship building- Project Administration- Availability for open schedule and weekends**Main functions**:- Ensure that operational and administrative agreements with clients are communicated in a timely manner to internal departments.- Strengthen the relationship with the client through constant communication and evaluation of the services provided.- Coordinate the execution of action plans in their different tasks and the participants of these in operational and administrative areas.