Client Manager

**Job Summary****Ucademy is a fast growing UK-based tuition company designed to make the top academic expertise available to all.
We are looking for an enthusiastic individual to join our team as a Admin Team Member.
This is an exciting opportunity for someone who is hardworking, willing to learn and has excellent organisational skills.
****You will work with clients to resolve inquiries and answer any queries in line with Ucademy's business needs.
****Duties**- Communicate with current and potential future clients to answer any inquiries.- Diary management and arranging appointments.- Answer support and service questions.- Follow up on cases and ask for feedback.- Coordinate with other teams within Ucademy to communicate information to those external to Ucademy most effectively.- Provide insight from clients to assist Marketing.- Offering up ideas of where we can do things better.- Maintenance of our existing projects.- Being the interface between the business and any external agencies we instruct.- Other duties as instructed by the director.Qualifications and Skills- Good computer skills (including social media).- Excellent communication skills- Good organisational skills.- Good at Video Conferencing.- Being passionate about the job- Ability to show enthusiasm when speaking with clients.- Confident in communication and professional telephone manner.- Demonstrate the ability to build and maintain relationships.- Work confidentially and to required deadlines.- Comfortable working remotely in a small team.- Fast execution of tasks.
**Salary**: $138.09 per hourWork Location: In person