The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.**Responsibilities**:- Conduct client profile reviews for customer accounts- Review all information and documentation ensuring compliance with local regulation and Citi standards- Update KYC forms and client profiles according to policy requirements- Follow up with clients to ensure information is received before due dates- Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due**Qualifications**:- 0-2 years of relevant experience- Experience in banking operations, preferably in the client account opening and pre-requirements process**Education**:- Bachelor's degree/University degree or equivalent experienceDominio en contacto telefónico llamadas de salida.Experiência en atención a clientes.Apego y comprensión a políticas, procedimientos y lineamientos operativos.- **Job Family Group**:Compliance and Control- **Job Family**:Business KYC- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting