.Appian is expanding to Mexico and building a customer success team in Mexico City! We are inventing the future of technology at Appian - come build the future with us! We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.**To be successful in this role, you need**:- The ability to work with clients to define business processes and gather functional and technical system requirements- Excellent communication skills, passion for technology and continuous learning, and an affinity for asking "why" and solving the right problems- History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)- Basic understanding of object oriented programming and developing APIs, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)- Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experienceusing APIs such as REST and SOAP, JDBC connections, and web services; familiarity with AmazonWeb Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)**Basic qualifications**:- Experience with hands-on software development or technical consulting- B. S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree- Willingness to travel; 20% to support customerengagements**Some of the tools and resources we will equip you with include**:- Training: During your first few weeks of joining Appian, not only will you go through comprehensive onboarding and Appian training, but you will also complete a CS specific bootcamp to prepare you for your first client project.- Growth: Continuous learning opportunities are a key focus for our department. Whether it is companywide weekly knowledge shares, biweekly continuing education sessions led by fellow CS members, guild participation, or free online trainings, there is always somewhere to turn for technical and professional growth.- Career: CS career planning concentrates on three main tracks - technical, focus, and business and it's up to you to decide where your passions lie. Each employee will be matched with an advisor who will be your go to resource for all career questions and guidance. They can help with anything from questions about promotions to which track is right for you.- Culture: Appian's customer success group is quickly expanding but the culture continues to make the department feel like a small community