Coordinador De Call Center Bilingüe

About Volindo: Volindo is a Travel Tech Startup with the mission to create the first Super app for the travel industry. We are building a robust solution that includes a Social Feed for travelers, a high-tech CRM for travel agents designed to simplify communication with clients.You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out product versions that deliver the company?s vision and strategy with no less than stunning user experience. The company is operating with offices in Dubai & Mexico.If you are looking to work in the happiest sector in the world, we want your ambitious talent!At Volindo ?You dream it, we make it happen?.About the position: Responsibilities:Minimun 2 yearsOverseeing local sales teamPlanning and directing the hiring andtraining of new Sales Agents.Directing and coordinating all sales activitiesHandling and resolving customer complaints regarding a product or serviceServing as the face of the organization to internal and external partnersSetting sales quotas and goalsSupervise the performance of the sales teamRequirements:Easy of speakDeal with negativitiesAdvanced English (80% min)OrganizedProactiveProblem solving mindKeep track of problems and find solutions for themBe accountableWorked with CRM before or platform that manage support tickets of clientsStabilityWe offer:**Salary**:$20-25K FREEBonusLife insuranceVacations an Aguinaldo in accordance with the lawMonday-Friday*Opportunity for professional, personal and salary growth in the medium and long term.Office Startup México /Miguel Hidalgo Legaria