Clorox is the place that's committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace
Your role at Clorox:
Responsible for reaching out to customers to collect payment for overdue bills maintaining updated portfolios, when applying for payments, analysis of differences, issuance of credit notes and adjustments if required. Manages and establishes priorities according to the goals to be obtained, seeking effective execution of tasks. Communicates effectively providing recommendations to other areas or with peers and escalates situations where barriers arise if necessary. Prepare reports with credit information for use in decision making. This position is constantly looking for process improvements and automations. In this role, you will: Develop and Implement collection strategies such as, portal vs portfolio reconciliation for an assigned accounts example, Walmart, Sams, International assigned accounts with different time zone and activities like, payments application, write off, processing credit memos ensuring compliance with company policy and legal requirements. Supervise and analyze constantly identifying non payments trends and independently carry out claim management., adjustments, small balance write off, customer reconciliations and processing credit memos ensuring compliance with company policy and legal requirements. Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and payments. Prepare and submit outstanding receivables report, recognizing trends for non- payment and resolves issues by engaging internal partners. Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment Proactively build and maintain effective and cooperative working relationships with sales team and/or other businnes areas as needed Perform other assigned tasks and duties necessary to support the Accounts Receivable Department. #LI-Hybrid
What we look for: 2-3 years working on FMCG Bachelor's degree or equivalent experience in a business-related field Knowledge of Order to Cash and Credit and Collections procedures. SAP experience. Strong attention to detail, goal oriented Commitment to excellent customer service Ability to multi-task on a variety of continuous improvement projects; Able to work independently and adaptability and skills to work remotely with different teams, cultures, environments and time zones. Excellent written and verbal communication abilities Organizational skills and ability to set priorities to meet critical business needs. Strong english communication skills. Workplace type:
Hybrid 3 times in office 2 homeoffice We seek out and celebrate diverse backgrounds and experiences. We're looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning. At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here .
Benefits we offer to help you be well and thrive: Competitive compensation
Generous 401(k) program in the US and similar programs in international
Health benefits and programs that support both your physical and mental well-being
Flexible work environment, depending on your role
Meaningful opportunities to keep learning and growing
Half-day Fridays, depending on your location
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.