.Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team.CloroxIsThePlaceYour role at Clorox:The Senior Credit and Collections Analyst is responsible for leading all aspects of collections for a TOP Clients portfolio with the primary goal of maximizing cash flow while minimizing bad debt. The analyst must define root cause for non-payment, overcome internal and external obstacles/barriers that may be compromising collections and escalate as appropriate. Collaboration is key in this position as the analyst must develop relationships with internal cross-functional teams to provide services and solutions that create value for our customers.In this role, you will:- Develop collection strategies for an assigned portfolio with numerous accounts and line items.- Monitor collections and independently carry out assignments without direction.- Ensure all outstanding items within the assigned portfolio have been addressed, overcome objections using strategic persuasion and handling situations with tact by accomplishing collection goals without creating friction.- Collaborate with internal teams in customer service, contracts, sales and divisional leads to escalate issues.- Adhere to all financial policies/controls/country legal requirements and promote a high degree of corporate responsibility.- Represent focal control point of the area, providing knowledge for operational improvement, as well be the leader in the implementation of system changes.- Proactively establish and maintain effective and collaborative working relationships with sales team and/or other business areas as needed.- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.What we look for:- BA/BS in business administration, accounting, finance or equivalent experience- 2 to 5 years of experience- Knowledge of Order to Cash and Credit and Collections procedures.- Strong attention to detail, goal oriented, analytical ability to understand and resolve complex issues.- Ability to multi-task on a variety of continuous improvement projects; Able to work independently and adaptability and skills to work remotely with different teams, cultures, environments and time zones.- Strong organizational skills and ability to set priorities to meet critical business needs.- Effectively articulate financial and accounting issues to team members, customers (internal and external) and management.- Strong account reconciliation skills/experience.- Strong interpersonal and customer service skills.- Proficiency with Microsoft products (Outlook, Excel, Word).- SAP experience.Workplace type:Hybrid Work, 2 times in Tlalnepantla OfficeWe seek out and celebrate diverse backgrounds and experiences