The Credit Maintenance Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to capture and record data on credit exposures, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to lead data quality efforts, analyze and report credit exposure, escalate deficiencies and recommend delinquent strategies in alignment with overall credit policies.**Responsibilities**:- Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.G. performance evaluations, hiring and disciplinary actions)- Contribute to the development and implementation of policies and procedures to increase efficiency of credit initiation process- Contribute to policy formation, budget, capacity, and resource planning- Manages projects, staffing requirements, and ensures team deliverables as well as coaches and motivates team- Manage one Credit Initiation unit including various supervisors, senior supervisors, and support staff such as verification, data entry, and vendor management- Analyze information and provide evaluative judgements to resolve complicated problems and discrepancies consistent with approval guidelines**Qualifications**:- 5-8 years of experience- Demonstrated expertise in the areas of Credit, Project Management, and Collections/Non-compliance- Proven ability to persuade and influence others- Experience negotiating with external partners preferred- Consistently demonstrates clear and concise written and verbal communication**Education**:- Bachelor's degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Job Family Group**:Operations - Services- **Job Family**:Credit Maintenance- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting