Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY's deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.
**The opportunity**:
- Leads the design of new digital user experiences and improvements to existing digital experiences, providing strategic design direction and serving as the key day-to-day client contact across engagements
- Drives efforts to help teams run efficiently to ensure company growth and profitability, outstanding results, satisfied clients and inspired team members
- Builds positive relationships with clients and actively contributes to new business opportunities, advising and influencing the company's overall service offering
**Your key responsibilities**:
- Leads sophisticated and/or high-stakes design work across client engagements and partner teams, ensuring standard methodologies and efficient solutions, serving as the key client contact for engagements
- Works closely with the account and project management teams to define project scope, timelines, and achievements, and match people with projects that support their individual goals to make the most of their skills and expertise
- Refines expertise in interaction design and related areas to support delivery and design teams
- Sets regular check-ins with direct reports to ensure growth and mentors and advises assigned counselees
- Assists in attracting, retaining, and promoting the best talent within the design industry
**Skills and attributes for success**:
- Sophisticated knowledge of UX design: Wireframes, Information Architecture, Usability
- Confident with multiple UX design methods; able to navigate executive level participants
- Experienced understanding of experience design principles and processes
- Digital Accessibility Non-Functional Requirements:
- Keyboard Access and Visual Focus: All content and functionality should be available through a keyboard. Keyboard focus should be visible and should follow a logical order through the page elements.
- Page Title and Language: The page title should adequately and briefly describe the content of the page and should be different from other pages on the website. Primary language of every page and language changes should be indicated.
- Headings: The page should have at least one heading. It should be marked up accurately as a heading and the heading hierarchy should be meaningful.
- Images: Every image should include alt in the markup. If an image conveys information useful, then it needs alternative text. If an image is just decorative, then it should have null alt (alt="").
- Contrast, Color, Appearance: The page should have a contrast ratio of at least 4.5:1 for normal-size text. Color alone should not be used to convey information.
- Resizing, Magnification, Responsiveness: Users should be able to enlarge web content. The design should be responsive.
- Links, Buttons, Controls, Navigation, Skip Link: Links, buttons and controls should be recognizable and coded correctly. Clear and consistent navigation options should be provided. A skip link that allows users to skip to content should be available.
- Forms, Labels, Errors: Forms should be keyboard accessible. Form controls should have labels. Required fields and other instructions should be clearly indicated. Error handing should be clear and simple.
- Tables and Lists: Tables should have HTML markup that indicates header cells and data cells and defines their relationship. List elements should be used for list content.
- Multimedia (Audio and Video), Animation, Moving content: Captions/subtitles, transcript, and/or audio description should be provided appropriately for audio and video media. Keyboard access for media player controls, animations, carousels and other moving content should be available.
- Structure, Meaning, Reading Order, Global Code: Content should be well-structured to allow efficient navigation and processing. Mark-up should be used for headings, lists, tables, etc. to better structure content. Reading order should be reflected in the code order.
- Touch: Touch interactions should be supported. When phone is in scope, phone interactions should be supported.
**To qualify for the role you must have**:
- Bachelor's degree in Computer Science, Human Computer Interaction, Interactive Media, Interaction Design, Human Factors, Cognition Psychology, Cognitive Science, Informati
