Description**About Us**We are Rapido Solutions Group, a company committed to connecting Mexico's best talent to hyper-growth businesses. Our objective is to radically change the Latin American work culture by creating opportunities for people from one of the best cities in Mexico, Guadalajara, to work at US logistics companies.At Rapido, we strive to become the best place to work, and that's why we provide a young and vibrant work environment; we combine diversity, joy, and passion for creating a dynamic community that allows our people to thrive alongside our clients in one of the most important industries of the USA.**What will you be doing?**- Schedule appointments as quickly as possible and communicate any issues that may affect normal transit times.- Update Operations Teams or Customers with important facility related information such as limited appointment availability or expected shut downs.- Understand how to utilize all necessary online scheduling tools.- Assist Carrier Reps with the scheduling of initial appointments and any required rescheduling.- Have a firm understanding of when a reschedule is acceptable and when it may be problematic.**Why do our employees choose us?**- **Pay & Perks**: Competitive pay and law benefits from day 1 + above law benefits package: food vouchers, private medical insurance, savings fund.- ** Great Environment**:Great community spirit; Diversity, Equity, Inclusion, and Belonging Program; Total Societal Impact Programs; continuous training andTeam Building.- ** Work-Life Balance**: Wellness & Health programs, On-site Psychologist, Nutritionist, and Doctor; Paid Time Off.- ** +Plus**:Amazing amenities like Ping-Pong table, videogames area, free lunch & beer on Fridays, weekly snacks, Sports teams, and more Monthly activities.**Requirements**:**Schedule**:Monday to Friday 7:00-16:00**Who you are**:- Fluent English Skills- Ability to multi-task and perform several duties at one time- Ability to establish and maintain effective working relationships with customers, employees, and management- Proactively establish and maintain effective working team relationships with all support departments- Must be proficient with Web software and familiar with Microsoft Office products - including Word, Excel, PowerPoint, Outlook, etc.**Follow Us**Do you want to take a sneak peek?Check it out!1 years