Customer Order & Administration Specialist

Detalles de la oferta

.Descripción de la empresaThe IKEA vision is to create a better everyday lir the many people. We do this by offering a wide range of well-designenctional hornishing products at prices so low that as many people as possible can afford them.We are determined to bring a little bit of Sweden to Mexico.Descripción del empleoCreate and constantly improve excellent goods availability with healthy stock structure and range management at the lowest possible cost. Ensure awareness, understanding, compliance of all administration rules and guidelines enabling accuracy in every aspect of the operation.Be an active partner in tlfilment procellowing up on the order and order management ensuring lfil our promise to our customer.-Requisitos--:Secure that customer get their products delivered at wished delivery address within the agreed time, the agreed to the lowest possible costs. Securing the market set-r customer ordlfilment units to the customers. Achieving and maintaining the highest level of accuracy through correct and proper administration Leading the accuracy agenr the central warehouse with a rigrst-time attitude Reach excellence in securing the customer promise/demands. Control and maintain the Range and order allocation set up Monitor the ordow and secure a qualitative informatiow to concerned parties. Inspired by the IKEA vision, values and culture Leading business through people Customer orientation and centricity:See the customrst and consider the impact on the customer when taking decisions Eagerness and desire to understand the IKEA businessand customer needs and influence Good business understanding:Understanding of key performance measurement used to plallow up and steer the business with a customer-centric approach Very good knowledge of IKEA processes, supply chain, warehousing operations and service business leading to an excellent customlfilment Very good understanding of the customer and co-worker needs, demands and expectations on the market Good knowledge of stakeholder management:Knowledge of how to identify and Confidencial relevant stakeholders in a project, process or question to make things happen Excellent knowledge of relevant IT systems//tools, calculation methods and analysis within tnction Collaborative mind-set:Good in building relationships across the organisation and having influence and personal impact by using good communication and negotiation skills Ability to act within the globamework to achieve local/market/organisation goals Ability to identify need and drive change within the organisation acting in multi-cultural, interdependent and matrix environments Analytical capability to enable translation of business and Customer needs into development initiativesInformación adicionalThis position is based in --State of Mexico-- and offers a rare opportunity to be part of the establishment of IKEA in a whole new market. You will get a chance to push boundaries and influence the direction of IKEA in Mexico


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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