Customer Service Analyst

This role is responsible for processing orders and credits by accurately entering data into the operating system.
Additionally, this position involves

collaborating with Customer Service team members to provide high-quality support to our customers.
General Duties:

- Manage the order entry process, ensuring accuracy and compliance with service level agreements, and collaborate with various departments to fulfill

customer orders.
- Keep order information updated in the internal system.
- Follow up on and respond to customer order issues, including complaints, status updates, and problem resolution.
- Participate in continuous improvement projects within the Customer Service

department.
- Analyze, review, and process return and credit requests.
Requirements and Qualifications:

- English: Business fluent or native.
- High school diploma or equivalent required.
- Minimum of 1 year of professional experience.
- Strong computer skills; ERP experience is a plus.
- Ability to communicate effectively with company executives.
- Teamoriented with a proactive mindset.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: Hasta $12,000.00 al mes

Beneficios:

- Servicio de comedor

Tipo de jornada:

- Lunes a viernes

Pregunta(s) de postulación:

- ¿Estás laborando?
- ¿Cuál es tu lugar de residencia?
- ¿Cuáles son tus expectativas salariales?
Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial