Customer Service Desk Planner

**About the Role**:Oversees and/or performs Demand planning for a specific operations area trough directly communication with Customers, Commercial and Production Planning departments, critical to plant short to long term operations performance by creating monthly Sales Inventory Operations Plan.**Responsibilities**:Oversees Sales Order ManagementOversees customer service team electronic digital information (EDI) workflow processPrepares and presents Global Demand Plan for short termHandling expedites requests from the CustomerProviding recovery dates for any schedules that will not ship on timeCoordinating transportation/logistics with shipping department and CustomerOversees and provides weekly and monthly components forecast of sales/Demand PlanDirect interface with customer for expediting and order placement issues**Qualifications**:Bachelor's degree on Business Administration, Engineering or related areas4+ years of relevant experiencer on production, planning or master production scheduling functionsAutomotive experience is desirableEnglish 80%Strong analytical, decision making, people development, team oriented and problem-solving skillsPossess excellent organizational ability and effectively with internal and external partiesSAP preferred- Garrett is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex._