Acero Prime plant at Ramos Arizpe, integrate solutions in metal processing and logistics for the most demanding manufacturing sectors, such as: automotive, home appliance, lighting, HVAC, machinery and heavy duty equipment industries, among others. Join us as a Customer Service.Job SummaryMain liaison between the client and the internal processes of the company, in order to ensure compilance with their needs through the management of resources and established processes.Custumer Service duties and responsabilities :Adequate attention to custumer requests, providing clear and timely information to their requirements.Coordinate activities related to custumer service, ensuring the existence of information in the system flow of receipt, cutting, storage and shipping processes or those that are required and managing the resources for their registration and exceution.Ensuring the application of our quality management system, complying with our procedures and developing corrective, preventive and continous improvement actions when required.Job Requirements and experience: Industrial engineering or equivalentEssencial Advanced English2 year Custumer Service experience or equivalent+ 25 years oldPrevious experience in a similar position/industryExperience in metalworking/automotive industryProduction planning and schedulingSteelmaking operationASTM/IATF/ISO900 StandarsExcellent communication and interpersonal skillsExceptional critical thinking and problem-solving abilitiesStrong focus on working with data, data analysis, and driving projects independentlyAbility to thrive in a fast-paced, collaborative work environmentWorking knowledge of MS Office (Excel, Word, PowerPoint, Outlook)We offer and compensation package including:Saving FundFood ticketsGas bonusVacation premiumChristmas bounsLife insuranceHealth insurance benefitsAnual bonus programsSpecial fees on Car InsuranceLabor Flexibility schames and moreTipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: A partir de $1.00 al mesBeneficios:Aumentos salarialesDías de maternidad superiores a los de la leyEstacionamiento de la empresaHorarios flexiblesOpción a contrato indefinidoSeguro de gastos médicosSeguro de gastos médicos mayoresSeguro de la vistaSeguro dentalSeguro de vidaTeléfono de la empresaTrabajo desde casaUniformes gratuitosVacaciones adicionales o permisos con goce de sueldoVales de despensaPago complementario:Bono anualBono de productividadTipo de jornada:Lunes a viernesTurno de 8 horasTurno mixtoPregunta(s) de postulación:Are you currently working?What was your last salary?What is your salary expectation?This position requires proficient English language. Do you speak English?Are you titled?Do you have car?Describe your experience in a similar position/industry, according to the requirements of the position:How old are you?Disponibilidad para viajar:50% (Obligatorio)Lugar de trabajo: Empleo presencial#J-18808-Ljbffr
