**Join the Best in Cryptocurrency & Trading! Become a Customer Service Representative Today!****Location**: Hermosillo, Sonora**Our Site**:Blvd. Solidaridad No. 335, Col. Paseo Del Sol, Hermosillo, Mexico.**Salary**: Starting from $15,200 MXN Monthly (Tax-Free)**Employment Type**: Full-time, On-site Position**Payment Frequency**: Weekly**About Us**: Founded in 1998, Support Services Group is a global, high-touch Omnichannel Outsourced Contact Center solution company headquartered in Texas, USA, with 23 contact centers in 9 countries: United States, Canada, Mexico, Panama, Costa Rica, and many others. Our employees enjoy a work culture that promotes excellence in our services and personal growth.**What You'll Do**:- Assist customers with inquiries related to cryptocurrency and trading.- Provide top-notch support to ensure customer satisfaction.- Collaborate with team members to solve complex issues and provide the best solutions.- Maintain a high level of product knowledge to guide customers effectively.**Why Join Us?**We offer an attractive benefits package designed to support your personal and professional growth:- **Social Security**: Enjoy comprehensive social security benefits.- **Fonacot & Infonavit Benefits**: Access to financial programs that support your personal life goals.- **Year-End Bonus**: Receive an annual bonus as a reward for your hard work.- **Legal Advisory Services**: Get legal support whenever you need it.- **Personal Loans**: Benefit from easy access to personal loans to meet your financial needs.- **Growth & Development Programs**: Take advantage of our programs designed to help you grow within the company.- **Law-Compliant Vacation Days**: Enjoy vacation days as per the legal standards.- **Cafeteria & Parking Services**: On-site cafeteria and parking available for your convenience.- **Transportation (Terms & Conditions Apply)**: We provide transportation services under specific terms.- **Referral Program**: Earn rewards for referring great talent to join our team.- **Grocery Vouchers (Upsi Vale)**: Receive grocery vouchers to help with your daily expenses.- **Psychological Support & Counseling**: Access to psychological support and counseling services.**What We're Looking For**:- Strong communication skills in English.- Previous customer service experience is preferred.- Interest in cryptocurrency and trading.- Ability to work on-site in Hermosillo, Sonora.- A positive attitude and willingness to learn.Pay: From $15,200.00 per monthAbility to commute/relocate:- 83246, Hermosillo, Son.: Reliably commute or planning to relocate before starting work (preferred)Application Question(s):- Do you live at Hermosillo, Sonora?**Experience**:- customer service: 1 year (preferred)**Language**:- english (required)Work Location: In person