Customer Service Representative

Welcome to the beginning of your CR England experienceCR England is one of the largest refrigerated transport companies in the Americas, with around 500 clients and 100 years of experience in the global market.Due to our exponential growth in our Shared Services Center, we are looking for our next talented **Customer Service Representative.**Abilities:- Ability to resolve conflict in a professional manner - Providing resolutions to problems in a time-effective manner - Attention to detail - Ability to adapt - Problem-solving Activities:- Cultivate and grow Client relationships- Making outbound and taking inbound phone calls- Provide effective resolution to Client issues on a consistent basis - Ensure that Clients are given the support that is needed daily Important:- Proficiency in Microsoft Office (Excel, Outlook, and Adobe Acrobat) - Ability to manage multiple operating systems - Ability with software systems**Benefits**:- Mexican Law BenefitsAdditional Benefits:- Food coupons $600°°MXN- Medical Insurance- Punctuality bonus- Savings funds- Productivity BonusTipo de puesto: Tiempo completoSueldo: $12,000.00 al mesBeneficios:- Caja de ahorro- Estacionamiento gratuito- Seguro de gastos médicos mayores- Vales de despensaPago complementario:- Bono de productividad- Bono de puntualidadTipo de jornada:- Diurno- Lunes a viernes- Turno de 8 horasIdioma:- Inglés avanzado (Obligatorio)Lugar de trabajo: Empleo presencial