Customer Service Representative Night Shift

**Responsibilities and Duties**:

- Contact carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered, empty.
- Border crossing Mex - US and documentation.
- Update load status in system, e.g.
loaded, pick-up, delivery, empty, etc.
- Notify Shipper and/or Receiver of Load Status and reschedule pick-up/delivery appointments when necessary.
Secure capacity for load.
- Establish and maintain effective relationships with shippers and receivers through professional and timely communications and inquiry responses.
**Knowledge and Skills**:

- Bachelor's degree desired, with minimum 1 year experience working with customer service, transportation, track and trace, etc.
- Good knowledge of Microsoft Office/E-mail capabilities, and Reporting platforms
- High personal integrity and standards
- English: Good communication skills.
- Attention to details
- Team work spirit and collaborative attitude, customer centric attitude.
**Location**:
DISTRITO V - Blvd.
Venustiano Carranza 2775, República, 25280 Saltillo, Coah

**Schedule**:

- 3rd shift: Monday to Friday 12:30 am to 8:00 am

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $25,000.00 - $30,000.00 al mes

Beneficios:

- Seguro de gastos médicos

Tipo de jornada:

- Lunes a viernes
- Nocturno
- Turno de 8 horas

Idioma:

- Inglés (Deseable)

Lugar de trabajo: Empleo presencial