Customer Service Representative (Not A Callcenter)

Everyone loves t-shirts, and we're in the business of bringing creative, custom t-shirts to life. We are fastest custom apparel company in the industry, and we are recruiting the best and brightest to join our fast paced, high energy team!

**Responsibilities**:
Help both casual and tech-savvy customers in navigating our website, creating and modifying custom designs, and assisting with accurate order processing.
Create competitive, custom quotes for customer order requests.
Act as point of contact between our customers and the company's individual departments, ensuring customer satisfaction and timely delivery.
Complete time-sensitive customer follow-ups to ensure fulfillment of potential sales and customer service needs.

To thrive in this role, you'll need to be a quick learner, a confident salesperson, and an empathetic customer service agent with a love for our fast and creative spirit. If this sounds like you, we'd love to chat. Be sure to tell us about your favorite t-shirt when you apply!

**Job Requirements**:

- Bilingual - English with 80-90%+ Proficiency.
- High attention to detail, organization, and multi-tasking skills.
- Ability to problem solve and think outside the box.
- Associate degree or higher.
- Previous experience with custom manufacturing is preferred, but not required.
- Knowledge of Salesforce or CRM experience a plus.

**Availability To work From Monday to Friday From 11:30 am to 9 pm**
**This is a full-time on-site job located in Hacienda del Colorado, 22220 Tijuana, B.C. (Near Chevron Stadium home of Toros de Tijuana)**

Tipo de puesto: Tiempo completo

Sueldo: $1.00 - $2.00 al mes

Horario:

- Turno de 10 horas

Tipos de compensaciones:

- Bono de asistencia
- Bono de puntualidad

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial