Customer Service Representative / Order Entry

Descripción y detalle de las actividadesExperiência y requisitosMINIMUM QUALIFICATIONS: - Excellent communication skills both written and verbal in English to communicate with external and internal customers, or other groups within the company in a professional way. - 1 - 2 years' experience in the areas of customer service, technical support, order entry and perhaps inside sales for customer within the United States. - Knowledgeable in MRP, ERP, EDI, CRM, Oracle, MS Office and e-commerce platforms - Must have flexibility to work within a flexible schedule that may include 12hrs/day operations and different work schedules, may include weekends. - Ability to work in extended periods on the telephone helping customers, including customer follow up - Initiative to identify issues and areas of need and implement solutions. - Excellent judgment in ambiguous situations and creative problem solving; capable of handling various projects or tasks at the same time (multitasker) - Require a high school or technical degree. - Coordinate sales effort with other departments. - Ability to travel (Visa) DESIRED QUALIFICATIONS: - BS or BA degree in a technical or a related field - Possess working knowledge of Irrigation products, systems and customers. - Ability in working with high end technical troubleshooting support groups. - Advanced computer skills - Leadership and project management skills - Able to work with Team objectives.OrganizaciónEnsambles Hyson, S.A. de C.V.GiroMaquiladora (Export.)Actividad principalManufactura de productos de irrigación.Número de empleados1**Área** Atención a Clientes/Call Center/Telemarketing**Contrato** Permanente**Turno** Diurno**Jornada** Tiempo Completo**Estudios** Preparatoria**Sexo** Indistinto