Customer Service Representative - Sales And Support

Overview:As a Customer Service Representative with AT&T, you will be responsible for providing exceptional customer service and sales support to our valued clients. This role is perfect for individuals who are passionate about delivering outstanding customer experiences and are looking for a challenging and rewarding career opportunity.Key Responsibilities:* Provide personalized customer service and support to meet the needs of our clients* Utilize effective sales techniques to promote and sell AT&T products and services* Resolve customer complaints and issues in a timely and professional manner* Collaborate with internal teams to provide seamless support and service to customers* Stay up-to-date on product knowledge and promotions to effectively communicate value to customersRequirements:* Advanced English fluency to engage with US-based English speakers* 1 year of sales experience or excellent communication skills* Ability to work 40 hours per week, including evenings and weekends as neededBenefits:* Competitive monthly base salary: MXN $18,566.66 (before taxes)* Average monthly bonus of MXN $8,000 when meeting sales and service targets* Monthly grocery vouchers MXN $1,519 every 14 days* Monthly restaurant vouchers MXN $1,216 every 14 daysPerks:* Life insurance* 15 days of Christmas bonus* Vacation days, plus three personal days, onsite medical and more* 50% discount on five lines of AT&T Wireless service* Paid training starting from the first day