**Description**:- Gordian Staffing, A New Way of HR_We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing, and looking for better results in their markets.Our client is an Accredited Association Management Company in the state of Washington with over 20 years of experience in the HOA industry, but always seeking to learn and passionately working with integrity and collaborating as a team to create the community that the Association envisions.**The main activities for this position are**:- Handle customer needs or concerns (answering basic questions about the services, recording, and resolving complaints, and providing appropriate solutions and alternatives).- Work with internal departments to meet customers' needs.- Run periodic reports according to the company's needs.- Data entry in various platforms for different purposes, such as:- Basic accounting records.- Scheduled work or jobs.- Documentation for different processes.- Follow up on scheduled work and documentation in the system.**SCHEDULE**- Monday - Thursday: 10:00-19:00 & Friday: 10:00-17:00._**We offer**:- Competitive Salary.- Remote Work.- Six days of Vacation at the year mark.- Vacation Bonus.- 30-Day Aguinaldo.- Mayor Medical Insurance.- Minor Medical Insurance.- Food Tickets.- Restaurant Tickets.- Saving Fund.- Work Stability.**Requirements**:- Prior experience in customer service and/or admin work.- Advanced English, both verbal and written.- Have basic or intermediate computer skills.- Prior experience using MS Suite 365: Teams, SharePoint, Word, and Excel.- Being a problem solver and flexible person.- Outgoing, capable of interacting with the rest of the team.It's a plus if you:- Have experience using Vantaca.- Have experience using Adobe Pro.