Customer Success Coordinator

About position. The duties for the Customer Success Coordinator will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and train clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer Importante empresa through product support and handle customer complaints and requests.The ideal Customer Success Coordinator should engage with customers, maximize value, and create strategies to grow our customer base.**Responsibilities**:- The main role of the Customer Success Coordinator is to lead and motivate the CS team according to the defined strategies and ensure retention and defined targets are known by the team. -The CSC should be focused on a team member?s performance growth by providing valuable feedback to members of the team and improving their knowledge and Importante empresa in communication with customers. -Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes.