Customer Support Engineer

General Objective of the PositionManage the national and international portability process, ensuring accuracy and efficiency in number administration while providing high service standards to both internal and external clients.ResponsibilitiesManagement of National and International Portabilities.Assistance to Internal and External Clients.Regulatory Compliance and Reporting.Process Optimization.RequirementsExperience in Portability Management Systems – Familiarity with specific portability systems is desirable, ideally those used in national and international markets. (DESIRED BUT NOT MANDATORY)Intermediate Excel Skills – For reporting and data analysis.Degree – Bachelor's degree in Administration, Telecommunications Engineering, Systems, or related fields (a degree or equivalent technical certification is desirable).Advanced English – MandatoryAvailability: Flexible hours, including some Saturdays, on a rotational basis with the team to monitor portability processes (at home or via phone).Job Type: Full-timeSalary: $15,000.00 - $20,000.00 per monthWork Location: On-site#J-18808-Ljbffr